About these terms
This website is operated by PCH Dent Repair, Inc., owned by Igor Lumertz and based in Oceanside, California. By using the website or sending a quote request, you agree to these terms. If you don’t agree, please don’t use the website.
Quote requests and estimates
- Sending a request does not book a repair or create a contract. We’ll contact you to discuss your vehicle and next steps.
- Instant estimates shown on screen are prepared automatically from your photos and are a rough guide only, not a quote.
- Any estimate based on photos or a description is provisional. The final price and whether a dent can be repaired without paint depend on an in-person inspection.
- Paintless dent repair isn’t suitable for every dent. Damaged or cracked paint, previous repairs, panel access and dent depth can limit what’s possible. We’ll explain this before any work starts.
- The price, scope and timing of any repair are confirmed with you before work begins.
- We work with insurance companies. If your repair is part of an insurance claim, let us know when you request a quote.
Paint risk
Paintless dent repair carries a small risk that paint cracks or pulls during the repair, especially on repainted panels or older paint. It rarely happens. If we see a higher risk on your vehicle, we’ll tell you before we start. PCH Dent Repair is not responsible for paint that cracks or pulls during a repair.
Our guarantee
Our paintless dent repairs come with a lifetime guarantee: a dent we’ve repaired won’t come back. The guarantee doesn’t cover new damage to the vehicle.
Payment and cancellations
Payment is due when the repair is complete. We accept Venmo, Zelle, cash and card. There’s no cancellation fee; if you need to cancel or reschedule, please let us know as early as you can.
Mobile service
For mobile repairs, please make sure we can safely reach and work on the vehicle at the agreed location, and that you have permission to have work done there. We may need to reschedule because of weather, lighting, access or safety. Some repairs need to be completed somewhere else; we’ll tell you if that applies.
What you send us
Please only send information and photos that are accurate and that you have the right to share. By sending photos, you allow us to use them to assess your vehicle and prepare a quote. We will only use your photos, or photos and videos we take of your repair, to show our work or as case studies if you agree to that. We always ask first.
Website content
The text, photos, logo and design on this website belong to PCH Dent Repair or are used with permission. You may view and share pages for personal use, but you may not copy or reuse the content commercially without our permission.
Information on this website
We aim to keep the website accurate, but service details, availability and hours can change. The website is provided “as is”. Before/after photos show past repairs; results on your vehicle depend on its damage. Links to other websites, such as Google reviews, are provided for convenience; we aren’t responsible for their content.
Liability
To the extent permitted by law, PCH Dent Repair is not liable for indirect or consequential losses arising from use of this website. Nothing in these terms limits any rights you have under California law that cannot be limited.
Privacy
How we handle your information is explained in our privacy policy.
Governing law
These terms are governed by the laws of the State of California.
Changes and contact
We may update these terms by posting a new version on this page with a new effective date. Questions? Call (760) 522-3101 or email pchdentrepair@gmail.com.